Refund policy

Refund Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

---

Eligibility for a Return

To be eligible for a return:

Item must be in the same condition that you received it.

Item must be unworn or unused, with tags, and in its original packaging.

You’ll also need the receipt or proof of purchase.

---

How to Start a Return

1. Contact us at wedandwedonline@gmail.com.

2. Returns must be sent to the following address:
[INSERT RETURN ADDRESS]

3. If your return is accepted, we’ll send you a return shipping label and instructions on how and where to send your package.

4. Items sent back without requesting a return first will not be accepted.

---

Damages and Issues

Please inspect your order upon reception.

This will help us evaluate the issue and make it right.

---

Exceptions / Non-Returnable Items

We cannot accept returns for certain types of items, such as:

Perishable goods (flowers, plants, or food).

Custom products (special orders or personalized items).

Personal care goods (such as beauty products).

Hazardous materials, flammable liquids, or gases.

Sale items or gift cards.

---

Exchanges

The fastest way to ensure you get what you want is to return the item you have.
Once the return is accepted, you can make a separate purchase for the new item.

---

European Union 14-Day Cooling Off Period

If you are shipping into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without justification.

---

Refunds

We will notify you once we’ve received and inspected your return.

If approved, you’ll be automatically refunded on your original payment method within 10 business days.

Please note: It may take additional time for your bank or credit card company to process the refund.

If more than 15 business days have passed since we approved your return, please contact us at wedandwedonline@gmail.com.